FAQ
All prices on our store are listed in SGD (Singapore Dollars).
Our products come from small businesses around the world, and we also occasionally sell our own designs.
Orders are typically processed and shipped within 3 - 5 business days. You’ll receive a notification once your order is on its way.
Once your order is shipped, you will receive a shipping notification via email to track its progress. Alternatively, you can visit MDVS and pick it up from our store after receiving the pickup notification via email.
As soon as your order is ready, we will send you a "Ready for Pickup" email to let you know. If you place an order while the store is open, it will typically be ready for pickup within a few hours. We'll hold you package for 14 days and will contact you if it's not collected by the deadline.
Domestic and international shipping fees are charged at a flat rate based on your selected location. The exact amount will be shown at checkout.
Yes, we ship to most countries worldwide. Shipping options and delivery times vary based on destination.
International orders may be subject to customs duties or taxes upon arrival. These charges are the responsibility of the recipient and vary by country.
Delivery times for international orders typically range from 7 to 21 business days, depending on the destination and customs processing.
We strongly encourage you to check all items before leaving the store, as refunds/returns are not available. If you have any questions or concerns before making a purchase, please let one of our friendly staff members know for assistance.
You can reach our customer service team via email or by speaking with a staff member in-store. Email: info@midnightdibs.com
Yes, we offer a loyalty program! Ask our staff for more details on how to sign up and start earning rewards.
MDVS: Cash, Paynow & Paylah.
Online: Card, Paynow & Paylah.
Our physical store is located at 161 Lavender Street #01-13. We’d love to see you there!