FAQ


HOW TO BUY

There are 2 methods to buy from us; #midnightparty and #dibsparty! Do take note that the schedule for our drops would be updated regularly via our Instagram.

1) #midnightparty (worldwide drop)

Website Drop @ Midnight. All purchases have to be made via our website!

2) #dibsparty (only available for customers based in Singapore)

Instagram Drop @ Scheduled Timings. All purchases have to be made via our Instagram and we only accept payments by Bank Transfer, Paynow and Paylah. 

 

RETURNS & EXCHANGE
We do not accept returns and exchanges due to health and hygiene reasons! If the items arrived are damaged or defective, please drop us a DM on Instagram or email us at midnightdibs@gmail.com!

 

CANCELLATION
We do not accept cancellation of orders.

 

SHIPPING RATES & DURATION
All orders are shipped via SingPost! (Received a tracking number and want to track your order? Click here!)

Singapore Orders:
Normal Mail (no tracking number): Free - delivered within 1 - 3 working days
Smartpac (with tracking number): $3.20 - delivered the next working day

Rest of the World:
Registered Air Mail (with tracking number): $8 - delivered within 10 - 14 working days, depending on the individual country's customs processing.

 

LET'S PARTNER UP!
Love our brand and want to work with us? We're constantly looking for influencers, photographers and brands to work with! Drop us a DM on Instagram or email us at info@midnightdibs.com and we'll get back to you within 3 working days!